Reviews
May 14, 2025
"One word: wow. (Okay fine, here’s a few more words because you can’t just wow a septic company without some explanation.) Scheduling? Easier than ordering a pizza. People? Friendly, efficient, and didn’t judge me for my 50-year-old tank. Respect. I’m selling my house, which meant it was time to face the beast: my ancient septic system. Other companies wanted to dig up my yard like it was a pirate treasure map. But I’ve heard the horror stories — D-box gets unearthed, cracks like a fortune cookie, and suddenly you’re knee-deep in regret. Enter McNel: they came in with a high-tech camera scope like septic system surgeons. No shovels, no drama, no backyard excavation that looks like a badger went rogue. They scoped it first, then fired up their shiny new pump truck — and I do mean shiny. I’m pretty sure it still had that new truck smell and possibly a price tag dangling off the mirror. Most septic pumps take half an hour of gurgling and grumbling. This truck? Ten minutes. Blink and it’s bye-bye bio-waste. Bottom line: McNel is the way to go. They won’t dig up your D-box unless absolutely necessary, and they’ll treat your aged system with the care and dignity it deserves — like a fine wine, but with more sludge. Highly recommend. Five stars. Zero shovels."
May 8, 2025
"McNel was great. They were able to schedule my service quickly in a fairly short time window which they met precisely. Service was quick and thorough and pricing competitive. Randy was very professional and provided clear guidance on what needed to be done and why. Will definitely use again."
May 5, 2025
"Awesome service, quick reply outside office hours, same day service emergency backup. Cody was so nice, efficient and courteous. He cleaned up well after and always asked my permission to dig, remove, clean, etc."
April 28, 2025
"Imagine trying to get ready for work on a Monday morning and your septic starts to backup into your shower, not fun at all, so I called McNel Septic service and they had someone out within a few hours. Now that's excellent service, they solved my problem and explained everything to me. Thanks again Randy you made my stressful Monday a much better day."
April 25, 2025