April 14, 2022

"Our septic pump failed, but so did the alarm to tell us it wasn’t working. Long story short within an hour of me panic calling their office because we were just a few flushes away from disaster Ken was at our house fitting us in between jobs. He pumped all the tanks, gave us some amazing maintenance advice, and was just an absolute pleasure to talk to. In the next couple days someone else from the company will return to work on getting the pump and alarm repaired. We will definitely be calling McNel Septic Service for all our future septic work."
April 4, 2022

great service

"Ken's service was excellent. He is very knowledgeable, through and easy to work with. "
February 15, 2022


"Call them 1st, Ken was wonderful, besides pumping the septic, he also was able to take care of a much needed repair, also made sure toilets were on good flushing order, I got educated on septic care, INCREDIBLE CUSTOMER SERVICE, So grateful for their quick, efficient service! .. Marie, Ravensdale. WONDERFUL SERVICE!!"
December 23, 2021

Home owner

"Having worked in construction for a lot of years I know how difficult some homeowners can be to the people running a business, but it was easy to see that’s not the case with McNel Septic. Shawn was on time, friendly and helpful. They completed their work and answered all of my questions. I would recommend them to anyone needing their service. Good job guys, thanks. Tom"
September 7, 2021

"Had my septic system pumped/inspected by Shawn Carlton today. Appreciated the professionalism and knowledge. Held to appointment time. In my opinion this is a company that stays in business because they treat there customers fairly and honestly. I'd give 10 stars if I could. Thanks Shawn."