November 16, 2020
Owner"Shawn came out today with his co-worker,(sorry didn’t catch his name). They both were very friendly and informative. We are selling our home and Shawn took time to make sure the future buyer understood everything about the system. We highly recommend Shawn and McNel Septic. Very professional and knowledgable. Thanks for such Great service! "
November 12, 2020
"Ken took time out of his busy schedule yesterday and shared a lot of very important information about my septic system , also how to follow up with regular maintenance to prevent septic system backup issues. So far l have not had any issues with my system and l want to continue having the system function appropriately. Thank You for your assistance Maurice"
September 11, 2020
Homeowner"Ken from McNel came out today for a maintenance appointment and provided excellent customer service and instruction on how our septic works and what we need to do to keep everything on track. He quickly established trust by being very transparent as he patiently explained what was going on and what preventative action we could take in the future. I highly recommend McNel and will be calling them for any future needs."
May 21, 2019
Retired"I have now worked with both Ken and Shawn and am very impressed with their customer service and efficiency. Even more importantly, you can trust them. They provide accurate information and do the job right."
May 13, 2019